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Trace Onboarding Guide - How Buyers, Sellers and Laboratories can register on the platform

Who is this document for?​

This document is for buyers, sellers, and labs that want to join the Trace platform. It explains how to register, verify your account, and activate your wallet so you can start trading and manufacturing raw materials and minerals like cashew and cocoa more efficiently through Trace.

Successful onboarding ensures that you can buy and sell seamlessly on Trace. This guide will take you step by step, showing how to set up your account, verify your identity, and activate your wallet**—all with clear instructions and screenshots.

What is Trace?​

Sabi Trace is a user-friendly online marketplace where buyers and sellers can trade raw materials. It simplifies the process of sourcing, selling, and managing transactions in the raw materials and minerals industry.

What Can You Do with Trace?​

Currently, buyers and sellers who complete their onboarding and verification can:

  • Test raw materials using Trace's integrated testing providers.
  • List and manage products to showcase available raw materials.
  • Buy and sell raw materials securely within the marketplace.
  • Monitor price trends to stay updated on market fluctuations.
  • Categorize products efficiently for easier navigation and discovery.

How to Register on Trace​

To start using Trace, you need to create an account.'

Create Account

Steps to Register:​

  1. Open the Trace registration page.

  2. Enter your First Name, Last Name, Company Name, Email, Country, State, and Phone Number.

  3. Set a password and agree to Trace’s terms and conditions.

  4. Select whether you are registering as a Buyer, Seller or Laboratory.

  5. Click "Sign Up".

📌 After signing up, Trace will send a One-Time Password (OTP) to your email. Enter the OTP to verify your email and complete your registration.

Account Created

Onboarding as a Buyer​

Once you register and log in as a buyer, you will see your Trace dashboard.

Dashboard

Step 1: Activate Your Wallet​

Before you can trade, you must activate your wallet.

To activate your wallet:​

  1. Navigate to Wallet Activation in your dashboard. Activate Wallet

  2. Enter your Business Director’s Information:

    • First Name, Last Name
    • Director’s Email, Phone Number
    • Gender, Date of Birth
    • Business Registration Date
    • Business Address

Director's information

  1. Verify key details required for Compliance approval:

    • Phone Number
    • BVN (Bank Verification Number)
    • NIN (National Identification Number)

    Verify Phone Number

    Each of these verifications must pass compliance checks before you can proceed.

    • Phone Verification: A code is sent to your phone to confirm your number.

      Phone_verify

    • BVN Verification: Your BVN is checked against regulatory databases to ensure authenticity.

      BVN Verify

    • NIN Verification: Your National Identification Number is used to verify your personal identity.

      NIN Verify

  2. Enter User Details:

    • Gender
    • State
    • Local Government Area (LGA)
    • Home Address

  3. Enter Additional Business Information:

    • Business Type, Incorporation Number
    • Upload Certificate of Incorporation
    • Tax ID Number
    • Proof of Business Address

  4. Provide Business Information:

    • Business Type (e.g., Registered Business, Sole Proprietor)
    • Incorporation Number
    • Upload Certificate of Incorporation
    • Tax ID Number
    • Proof of Business Address

📌 These documents are required to ensure business authenticity before trading can commence.

Step 2: Verify Your Identity​

To comply with regulatory requirements, you must verify your identity.

  1. Upload a Government-issued identity document:

    • Driver’s License
    • Permanent Voter’s Card
    • National Identity Card
    • International Passport

  2. Add your withdrawal account details so you can withdraw funds from your wallet.

    • Account Number
    • Select Bank
    • Account Name

Once your wallet is activated, Trace provides you with a Katsu MFB account for transactions.

Step 3: Set Up Your Wallet PIN​

After completing verification, you must secure your transactions.

  • Create and confirm a 6-digit PIN to protect your wallet.

This PIN is required for all financial transactions within Trace.

Your wallet is now active, and you can start making transactions.

Step 4: Fund Your Wallet & Start Trading​

Now you can choose to ;

  • Add funds to your wallet via bank transfer or online payment.
  • Transfer funds to:
    • Another Trace Wallet
    • Other bank accounts
    • Your own bank account

Funds in your wallet can be used for purchases, withdrawals, and transfers.

Wallet Transactions

Onboarding as a Seller​

The process for sellers is similar to buyers, but sellers need to provide additional business verification details before they can start trading. Trace supports both registered and unregistered businesses, and the onboarding steps vary slightly based on your business type.

Step 1: Register as a Seller​

  1. Go to the Trace registration page and sign up as a seller.

  1. Enter your personal details, including First Name, Last Name, Email, and Phone Number.
  2. Verify your email and phone number by entering the OTP sent to your registered email.

Step 2: Verify Your Business Type​

After registering, sellers must verify their business by selecting their business type:

  • Unregistered Business – For farmers, small-scale suppliers, and independent sellers.
  • Registered Business – For legally registered companies, cooperatives, and corporations.

For Unregistered Businesses (e.g., Farmers, Small Suppliers)​

If you run a small business that is not formally registered, you need to provide the following details:

1. Upload a Profile Photo​

Sellers must upload a clear profile picture as part of their verification process.

2. Enter Personal Details​

  • First Name, Last Name
  • Director’s Phone Number, Email Address
  • Date of Birth, Gender
  • Personal Address (Include landmarks or directions to your location if necessary)

3. Provide Business Information​

  • Business Start Date
  • Business Address (This can be a farm location, marketplace stall, or any other relevant business address)

4. Upload Personal ID Documents​

To verify your identity, upload one of the following government-issued documents:

  • Driver’s License
  • National ID Card
  • Permanent Voter’s Card
  • International Passport

5. Submit Details for Compliance Approval​

Once all details are provided, your information is submitted to the Compliance Team for review.

You will receive a notification once your account has been reviewed and approved.

For Registered Businesses (e.g., Corporations, Cooperatives)​

If you operate a legally registered business, you must provide additional company verification details.

A company logo helps buyers identify and engage with your business.

2. Enter Company Details​

  • Company Name
  • Company Address
  • State and Local Government Area (LGA)

3. Provide Additional Company Details​

  • Incorporation Document
  • Incorporation Number
  • Date of Incorporation
  • Proof of Business Address (e.g., utility bill, official company document, tax certificate)

4. Enter Director’s Details​

  • Director’s First Name, Last Name
  • Director’s Email and Phone Number

5. Verify BVN and NIN​

All registered businesses must verify the BVN (Bank Verification Number) and NIN (National Identification Number) of the business owner or director.

6. Upload Personal Identification​

Upload a government-issued ID (Driver’s License, National ID, Voter’s Card, or International Passport) for the business director.

Once your account is verified, you can start listing products and engaging in trade on Trace.

Now that you’re verified as a seller, you can begin trading on Trace! Sellers can now list products, receive payments, and transfer earnings from their Trace wallet to their bank account.

Onboarding as a Laboratory​

If you run a testing laboratory that verifies the quality of mineral samples, you can create an account on Trace as a Laboratory user.

Step 1: Create an Account​

The account creation process is the same as buyers and sellers:

  1. Sign up on Trace by entering your First Name, Last Name, Email, Phone Number, Country, and State.
  2. Choose Laboratory as your user type.

  1. Verify your email and phone number using the OTP sent to your email.
  2. Log in to access your Laboratory Dashboard.

Step 2: Verify Your Laboratory Account​

Before you can start testing mineral sample quality, you must verify your account.

When verifying, you will need to choose one of the following options:

  • Registered Account (Trace account for your company)
  • Unregistered Account (Trace account for yourself)

Step 3: Verification Process​

For Registered Laboratories​

If your laboratory is a registered business, the verification process is the same as registered sellers.

📌 You must provide the following details:

  • Company Details (Company Name, Address, State, LGA)
  • Company Registration Details (Incorporation Number, Date of Incorporation, Proof of Business Address)
  • Director’s Details (Full Name, Email, Phone Number)
  • BVN & NIN Verification
  • Personal Identification (e.g., National ID, Passport, Voter’s Card, or Driver’s License)

For Unregistered Laboratories​

If you are operating as an independent testing provider, the verification process is the same as unregistered sellers.

📌 You must provide:

  • Personal Details (Full Name, Email, Phone Number, Date of Birth, Gender, Address)

  • Business Details (Start Date, Business Address)

  • Government-Issued ID (e.g., Driver’s License, National ID, Passport, or Voter’s Card)

Your account will be reviewed by Trace Compliance before you can start testing minerals.

Step 4: Choose Your Laboratory Service Type​

Once verified, laboratories can provide two types of services on Trace:

1. Quality Assurance​

  • Conduct detailed analysis of mineral samples.
  • Provide certifications and reports on mineral composition and quality.

2. Samplers​

  • Collect samples from suppliers for testing.
  • Ensure samples meet industry standards before they are sold or exported.

📌 You can offer both services or specialize in one.

Once verified, you can now start offering laboratory testing services on Trace!

Final Steps: Start Trading on Trace

Once your account is verified, you’re ready to trade and offer services on Trace!

What You Can Do on Trace​

For Buyers 🛒​

  • Explore a wide range of raw materials from verified sellers.
  • Negotiate prices and place orders directly through the platform.
  • Pay securely using your Trace wallet.

For Sellers 🏭​

  • List and manage raw materials for buyers to discover.
  • Receive instant payments into your Trace wallet.
  • Withdraw funds to your bank account or transfer to another Trace wallet.

For Laboratories 🔬​

  • Offer mineral testing services to ensure quality assurance.
  • Collect and analyze samples from sellers and buyers.
  • Provide certification reports for verified mineral quality.

All verified users will see a green badge on their profile, indicating they are approved to trade or offer services.

Now that you’re onboarded, start exploring opportunities on Trace!

Conclusion​

This guide has walked you through the registration, verification, and wallet activation process. Whether you are a buyer, seller, or laboratory, you are now ready to:

Buy and sell raw materials seamlessly
Offer mineral testing services
Securely manage transactions through your Trace wallet

Need Help?​

If you have any questions or need assistance, visit the Trace Help Center in your dashboard or contact Trace Support for guidance.

Welcome to Trace – your trusted marketplace for raw materials and mineral testing!

Happy trading on Trace!